Back Office Sales Customer Service Representative

Become a Back Office Sales Customer Service Representative, focusing on warranty claims and dealer communications. This role is essential for providing excellent service and organization.

As part of this team, you'll be processing various tasks including in-warranty claims, VIP orders, and responding to customer inquiries through multiple channels. The ideal candidate will possess strong time management skills and reliability. Additionally, being bilingual in English and French will enhance your effectiveness in customer interactions.

Key Responsibilities:

• Efficiently process in-warranty claims and requests

• Handle dealer orders and communications effectively

• Respond to online marketplace customer messages

• Manage dealer email inquiries and phone calls

• Perform additional tasks allocated by the sales supervisor

Requirements:

• Strong organizational abilities and task versatility

• Exceptional communication skills, both written and verbal

• Highly reliable with flexible availability for shifts

• Bilingual (English & French) considered an asset

• Experience in customer service is preferred

Leverage your organizational skills and customer service excellence as a Back Office Sales Representative.
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