Account Service Representative

Enhance customer service as an Account Service Representative at Lynden International Logistics in Vaughan, ON. This role emphasizes detailed order management and communication with clients and customers.

Lynden International Logistics is seeking a dedicated Account Service Representative with at least three years of customer service experience. Responsibilities include handling customer inquiries, overseeing EDI transactions, and maintaining accurate order entries. You will communicate with clients to ensure compliance with order guidelines and promote customer satisfaction.

Key Responsibilities:

• Enter and manage customer orders promptly

• Oversee EDI transactions for clients

• Enforce minimum order quantity guidelines

• Advise clients on promotional deals and pay terms

• Communicate daily with clients for updates

Requirements:

• Secondary school diploma required

• Minimum 3 years in customer service

• Excellent verbal and written communication skills

• Strong interpersonal skills for effective liaising

• Ability to handle inquiries and complaints professionally

Drive customer satisfaction and efficient order processing at Lynden in Vaughan as an Account Service Representative.
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