Professional Business Support Specialist at Miele

Drive success in customer service and contract sales as a Professional Business Support Specialist age with clients, support service contract sales, and process claims effectively.

As a Professional Business Support Specialist with Miele, you will be vital in maintaining exceptional customer experiences, handling service contract sales, and ensuring smooth order processing. This role includes managing customer accounts, processing quotes, and coordinating with various teams to fulfill orders efficiently. Your efforts will help Miele uphold its commitment to quality and innovation in the premium domestic appliance market.

Key Responsibilities:

• Support service contract sales through outreach and quoting

• Process claims from third-party providers efficiently

• Maintain customer portals and assist with accounts receivable

• Coordinate requests for Professional orders effectively

• Provide administrative support to Field Sales and Finance teams

Requirements:

• Experience in customer service and administrative support

• Strong organizational and communication skills

• Proficiency with data management and customer interactions

• Ability to manage multiple priorities effectively

• Committed to Miele's core principles of professionalism

Embrace the opportunity to enhance customer satisfaction and drive sales success at Miele.
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