Miele Business Support Specialist Role

Elevate customer interactions as a Business Support Specialist age service contracts, process orders, and ensure high-quality customer service across platforms.

In this role at Miele, you will provide essential support for service contract sales while delivering top-tier customer service. Your duties will involve quoting, processing orders, and managing customer accounts to foster smooth business operations. Collaboration with finance and logistics teams is key to ensuring timely fulfillment and adherence to Miele's values of integrity and excellence.

Key Responsibilities:

• Process service contract sales and customer quotes

• Review claims from service providers for accuracy

• Maintain and manage customer account information

• Coordinate order requests and follow up as needed

• Assist with billing and credit line processes efficiently

Requirements:

• Proven experience in business support or customer service

• Excellent communication and coordination skills

• Detail-oriented with a focus on quality service

• Familiarity with data management systems

• A commitment to Miele's professional standards

Engage with clients and enhance Miele's reputation for excellence in the premium appliance sector.