Professional Business Support

Take on the role of Professional Business Support with Miele, focusing on contract sales, customer service, and administrative efficiency. Thrive in a supportive environment.

This opportunity includes a range of responsibilities such as processing claims, maintaining customer portals, and providing administrative support to the Professional Department. You’ll interact with customers through outbound calls promoting service solutions and ensure appropriate order management with sales teams. Commitment to Miele’s values of quality and service excellence is essential in this role.

Key Responsibilities:

• Process service contract sales and quotes clearly

• Review third-party claims and manage invoicing

• Maintain accurate customer information and portals

• Collaborate on machine requests and order fulfillment

• Interact with customers professionally and effectively

Requirements:

• Strong detail-oriented skills in administration

• Proven experience in customer support or sales environments

• Familiarity with data management practices

• Ability to work effectively in a team setting

• Uphold Miele’s standards of professionalism

Support Miele’s mission by enabling quality service delivery and enhancing customer experiences as part of a global leader in premium household solutions.