Onsite Customer Experience Role at Rentokil‑Terminix

Join Rentokil‑Terminix as a Customer Experience Representative based in Concord. This onsite position demands excellent multitasking abilities and a customer-centric approach.

As part of a dedicated team, you’ll engage with customers to handle inquiries and resolve complaints. The role involves processing orders and promoting products, all while ensuring a seamless experience. You must be driven and adaptable to meet dynamic customer needs in the pest control sector.

Key Responsibilities:

• Handle customer inquiries with speed and professionalism

• Process and manage customer orders accurately

• Investigate and resolve complaints to improve satisfaction

• Relay important information between technicians and management

• Update customer databases effectively for accurate records

Requirements:

• At least one year’s experience in customer service

• Strong communication skills, both written and verbal

• Well-organized and self-motivated in a busy setting

• High school diploma; college education preferred

• Availability to work based on customer needs

Deliver exceptional service and support customers at Rentokil‑Terminix in Saint John’s.
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