Morning Shift Member Experience Associate

Join Movati Athletic as a Morning Shift Member Experience Associate and be the face of exceptional service. Help foster a welcoming and healthy environment for all who enter.

This full-time position entails promoting top-notch customer service while resolving member issues proactively. As a Member Experience Associate, you will engage with club members, ensure workplace cleanliness, and handle the retail operations with efficiency.

Your role is essential in creating a positive atmosphere and supporting member journey from day one.

Key Responsibilities:

• Resolve all member issues and escalate when necessary

• Provide outstanding service in cafe and pro-shop

• Maintain cleanliness and safety across the facility

• Stay informed about products and member programs

• Accurately complete all sales transactions

Requirements:

• High School Diploma or equivalent education preferred

• Minimum of 1 year in a relevant customer service role

• Current CPR & First Aid certification required

• Consistently deliver high-quality customer service

• Availability to assist with club events as needed

Contribute to Movati Athletic’s mission to help members feel welcome, comfortable, and healthy every day.
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