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Job Description & How to Apply Below
In this essential role, the Bilingual Concierge Advisor will play a vital part in delivering industry-leading service. You'll connect with clients across multiple platforms, showcasing extensive styling knowledge and effectively resolving inquiries. Your ability to meet performance goals will contribute to Aritzia's dedication to Everyday Luxury.
Key Responsibilities:
• Deliver world-class service across all communication channels
• Guide clients through product selections with styling advice
• Resolve client queries to enhance satisfaction
• Meet and exceed performance metrics set by Aritzia
• Work within a supportive high-performance team
Requirements:
• Effective English and French communication skills
• Preferred French first language proficiency
• Relevant certifications in French language
• Passion for client service and building trustworthy relationships
• Experience in retail or contact center is advantageous
Bring your commitment to exceptional client service and join the Aritzia team as a Bilingual Concierge Advisor.
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