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Customer Service Lead at Kitchen Hub
Job Description & How to Apply Below
As a Customer Service Lead, you will guide a dynamic team aiming to revolutionize food delivery across Canada.
Your role encompasses maintaining operational efficiency, enhancing customer interactions, and collaborating with restaurant partners to ensure smooth food service. Your proactive approach will promote a culture of engagement, prioritizing customer satisfaction in every order.
Key Responsibilities:
• Foster a positive work environment for the operations team
• Expedite and verify orders for accurate delivery
• Resolve customer concerns swiftly and positively
• Train team members in operational procedures
• Keep the facility clean and compliant with health standards
Requirements:
• 1-2 years of relevant customer service experience
• Must be friendly and outgoing with customers
• Availability for flexible hours including weekends
• Capable of lifting 20lbs and maintaining mobility
• Proficient in English communication skills
Lead the way in customer service at Kitchen Hub and help redefine the takeout delivery experience.
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