Concierge - Bilingual Advisor; French

Have an eye for style? We are hiring Seasonal Advisors at our Concierge Centre in Vaughan, ON to start Fall 2026. Apply today — your lifelong career in fashion might launch here.

Note the Talent Acquisition team will be in touch with successful applicants starting August 2026.

The mission of the Concierge Division is to connect with and delight our clients.

Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. So much more than a customer care centre — hence the fancy name — Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day. Your lifelong career in fashion might just start here.

We’re proud to offer industry leading wages starting between $20 - $30 CAD/hour. with unlimited growth potential at Aritzia.

You’ll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success. As a top performer you will have the opportunity to join the team permanently or be invited back next season.

As a Seasonal Concierge Advisor, you will:

• Deliver world-class client service across all channels including Live Chat, Phone, and Email
• Sell clothes and earn client confidence through unparalleled styling expertise
• Resolve client inquiries efficiently, ensuring the highest levels of satisfaction
• Meet and exceed established performance targets

The Seasonal Concierge Advisor has:

• The passion for providing world-class client service and building long lasting client relationships
• An aspirational sense of individual style
• An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences
• An understanding and a passion for the industry in which we operate
• The desire to thrive on a high-performance team
• The commitment to learn and apply Aritzia’s values and standards
• The ability to communicate effectively in English (written and verbal)
• The aptitude for learning and navigating diverse technology systems

Retail, contact centre, customer service or hospitality experience is considered an asset.

As a Seasonal Concierge Advisor, you have:

• The ability to start throughout September through November
• The ability to work 24-30 hours per week for mandatory training in your first two weeks
• The ability to work shifts within our operating hours of 9AM - 9PM EST (including evenings and weekends). Note hours of operation are subject to change based on business needs.
• No extended time off from November through January during our peak sales events

Actual hours scheduled each week will depend on your availability and business volumes.

The typical hiring range for this position is $20 - $30 CAD/hour. The final agreed upon wage may vary based on factors such as job-related knowledge, skills and experience.

Aritzia’s Everyday Luxury compensation package goes beyond base compensation with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational work spaces, elevated employee perks and experiences - we provide it all.

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount – Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
• A-OK Commissary & Café – Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
• The SET – Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week,…