Customer Service Representative at Spicers

Drive customer satisfaction at Spicers as a full-time Customer Service Representative based in Kitchener, Ottawa, or Vaughan. Your focus will be on efficient order processing and customer relations.

Joining the Spicers family, a leading distributor in the sector, means working under the guidance of the Customer Service Manager. You'll take customer orders through multiple channels, provide detailed product recommendations, and ensure smooth delivery coordination. Become an essential part of our customer service excellence.

Key Responsibilities:

• Process customer orders accurately and professionally

• Assist customers with product inquiries and advice

• Maintain communication to ensure timely product delivery

• Share and enhance knowledge of the company's product line

• Address customer concerns and resolve issues efficiently

Requirements:

• Post-secondary diploma or relevant experience

• At least two years in customer service roles

• Strong written and verbal communication skills

• Detail-oriented with solid organizational abilities

• Bilingualism in English and French is an asset

Channel your customer service passion at Spicers while enhancing client relationships and satisfaction.
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