Cash​/AR Support Coordinator

Position: Cash Application/ AR Support Coordinator
Who We Are
At Grand & Toy, we're more than just a supplier - we're a trusted partner to businesses across Canada. With over a century of experience, we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We strive to empower organizations by simplifying procurement, streamlining operations, and providing tailored solutions that drive success. We pride ourselves on exceptional service, sustainable practices, and creating value for businesses of all sizes.

Who We Are
At Grand & Toy, we're more than just a supplier - we're a trusted partner to businesses across Canada. With over a century of experience, we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We strive to empower organizations by simplifying procurement, streamlining operations, and providing tailored solutions that drive success. We pride ourselves on exceptional service, sustainable practices, and creating value for businesses of all sizes.

As a leader in the industry, we're committed to fostering strong relationships, reducing costs, and helping our clients build smarter workplaces. Internally, that means building strong, respectful relationships with our people, too.

About

The Role
Every payment applied, every deposit reconciled, every account kept accurate - that's the quiet engine that keeps Grand & Toy's cash flow moving, and as our Cash App & A/R Support Coordinator, you'll be right at the center of it. If you're early in your finance career and looking for a role where the fundamentals really stick: reconciliation, attention to detail, customer service, and the full rhythm of A/R - this is a great place to build that foundation, alongside a supportive team with room for you to grow.

Key Responsibilities

Apply customer payments - Accurately and promptly apply payments received to the correct customer accounts.

Support sales & customer service requests - Respond to requests such as filling in vendor forms and confirming payment status.

Support AR functions - Assist with loading invoices into customer portals, completing refund requests, reconciling accounts when needed, completing dunning, and requesting proof of delivery (POD).

Handle bank visits - Visit the bank as needed to complete deposit-related activities.

Take on ad hoc duties - Support the team with additional tasks as needed, such as sending invoices.

Who You Are

Detail-Oriented - Strong attention to detail and accuracy when applying payments and reconciling accounts.

A/R & Cash Application Foundation - Experience in a computerized Cash Application, AR, or customer service environment, with an understanding of the full A/R cycle.

Strong Communicator - Clear, professional written and verbal communication skills.

Organized Multitasker - Good time management and the ability to juggle multiple priorities.

Customer-Centric Problem Solver - Works well independently and as part of a team to resolve customer issues.

Tech-Comfortable - Comfortable with Excel; familiarity with billing/EDI portals (e.g., Ariba, Coupa) is an asset.

Entry-Level Friendly - Secondary school completion required; approximately 1 year of related experience.

What Grand & Toy Offers
At Grand & Toy, we're committed to helping you thrive professionally, financially, and personally. As part of our team, you'll enjoy a rewarding career with strong support and room to grow, including:

Competitive Compensation - based on experience, with a salary range of $38,000 - $45,000.

Comprehensive Benefits Package - Health and wellness benefits to support you and your family.

Learning & Development - Training and development opportunities to build your…