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Job Description & How to Apply Below
What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group
Summary:
The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.
Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.
Job Responsibilities:
Immediate open position QUALIFICATIONS Grade 12 education or equivalent
Minimum 3 years experience in an automotive environment
Excellent English communication skills (both written and verbal)
Good general math skills
Computer literacy in business applications
Ability to work under pressure
Familiarity with automotive Tier 1 and Tier 2 customer shipping procedures
Well organized and highly efficient working in a multi-tasking dynamic environment DESIRABLE ADDITIONAL QUALIFICATIONS Familiarity with CMI software
Experience gained working inside Magna Knowledge of Ford DDL / SDS / SIMS systems and related procedures
Knowledge of Chrysler SMART / DRIVE systems and related procedures
Knowledge of Nissan Portal and related procedures
Knowledge of Honda portal
Automotive manufacturing experience MAIN TASKS & RESPONSIBILITIES Compensation: $70,000 annually
After hours follow up with e-mails/portals/phone calls required
Canadian statutory holidays must be available to work Required to work 1 weekend per month (Saturday remote and Sunday is half hour in the am for portal check)
Responsible for all customer-service related duties as outlined in Mytox BOS Procedures (BOS 5/6), for customer(s) to which they are assigned
Pulls in EDI customer releases and posts to the Mytox CMI system
Enters any manual releases as applicable
Ensures that Mytox and customer cums are in full agreement
Checks/confirms demand load accuracy for their customer before MRP run Issues shipping work-sheets to Shipping Department in advance
Liaison with customer deck personnel, freight carriers, and/or plants directly either verbally or in writing
Responsible for all transportation, logistics and premium freight for customer base Develop customer relationship and provide Best-in-Class service
Answering of customer inventory system queries in a timely manner (if applicable) or providing backup to do this (requires complete familiarity with Ford DDL, Chrysler SMART, Honda systems)
Maintain 100% on time delivery to customers and providing disputes when necessary
Liaise with quality engineers, production and quality representatives to address quality concerns and communicate next steps. Coordinate Engineering changes from customer.
Review customer charge-backs and recommend disputes when appropriate
Coordinates Customer Finished Good returnable shipping container returns to Mytox from the applicable customer, in a timely manner
Backs up other Customer Service (different customer account) positions
Provides on-call Customer Service support during non-normal business hours as required
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously.
We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications…
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