Job Description & How to Apply Below
Manage customer data with precision as a Customer Service Systems Administrator. You'll ensure data accuracy and integrity through meticulous validation and updates, contributing significantly to operational efficiency.
In this 12-month fixed-term role, your analytical skills will shine as you review and validate data from primary source databases. You will work closely with cross-functional teams to resolve any discrepancies and support the continuous improvement of data management practices. Your contributions will directly impact customer satisfaction and operational success.
Key Responsibilities:
• Review and validate customer data from sources
• Analyze records for errors and inconsistencies
• Update customer profiles ensuring full accuracy
• Maintain records of quality checks and changes
• Assist in reporting initiatives with precise data
Requirements:
• Associate’s degree needed
• Experience with data management tools and CRM systems
• Strong analytical mindset for identifying issues
• Proficient in Excel or equivalent
• Excellent communication and collaboration skills
Ensure high-quality customer data management that supports effective service delivery and operational goals.
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