Fitness Club Front Desk Representative
Job in
Vaughan, Ontario, L6A 0K9, Canada
Listed on 2026-11-07
Listing for:
Planet Fitness
Full Time
position Listed on 2026-11-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, HelpDesk/Support
Job Description & How to Apply Below
Support the front desk at Planet Fitness in London Northwest, combining phone service, member check-ins, and account assistance. Help create a welcoming club experience.
This Member Services Representative position serves Planet Fitness members, prospective members, and guests. You will handle front desk activities, calculate rates and monthly payments, update accounts, and address concerns professionally. The work also includes supporting the Club Manager and maintaining club standards.
Key Responsibilities:- Handle front desk activities and friendly phone service
- Calculate rates and monthly payment amounts
- Facilitate updates to member accounts
- Respond to questions and elevate concerns appropriately
- Assist with drawer counts and club cleanliness
- High School diploma or GED equivalent required
- Basic computer proficiency
- Strong listening and problem-solving abilities
- Ability to work independently and collaboratively
- Diplomatic, positive, and professional communication
Use front desk service, account support, and problem-solving skills to serve Planet Fitness members in London Northwest.
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