Job specializations:
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Customer Service/HelpDesk
Job Description & How to Apply Below
Support fitness goals at Good Life Fitness through welcoming service, membership expertise, and confident communication as a Customer Service Motivator.
This Motivator role helps Members and Potential Members receive positive, engaging experiences at the Club. You will answer questions, update Member information, address concerns, and explain memberships, services, products, and amenities. Strong interpersonal skills support every interaction.
Key Responsibilities:- Maintain welcoming, clean, and safe Club surroundings
- Handle Member questions, concerns, and information updates
- Explain and sell memberships, services, products, and amenities
- Provide Fit-Fix Starter sessions for Members
- Attend monthly meetings and complete required learning
- Customer-focused approach with effective relationship-building skills
- Ability to remain courteous during high-tension situations
- Superior customer service and communication skills
- Ability to contribute helpfully across teams
- Understanding and embrace of company culture
Use fitness industry knowledge, diplomacy, and customer focus to support Member questions, services, and goals at Good Life Fitness.
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