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Billing Operations Onboarding Coordinator

Job in Vaughan, Ontario, L6A 0K9, Canada
Listing for: HostPapa, Inc.
Full Time position Listed on 2026-11-15
Job specializations:
  • Customer Service/HelpDesk
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 42000 - 64000 CAD Yearly CAD 42000.00 64000.00 YEAR

Job Description & How to Apply Below

Remote-first billing operations meet global customer onboarding at , coordinating registration details, expectations, schedules, and go-live progress.

The Billing and Domain Service Specialist manages customer communication from registration to go-live. This position gathers documentation, completes billing setup, resolves obstacles, and enters data accurately. It also strengthens customer engagement, supports privacy compliance, and improves the flow of onboarding activities.

Key Responsibilities:
  • Gather necessary billing information and documentation
  • Communicate onboarding expectations and customer schedules
  • Complete or correct registration form information
  • Maintain accurate billing-related system data
  • Protect sensitive information under privacy regulations
Requirements:
  • Minimum one year of billing department experience
  • Work experience with billing systems and payment gateways
  • Excellent customer service capabilities
  • Excellent written and verbal English communication
  • Strong organizational and time management skills

Coordinate billing setup, registration accuracy, and customer communication while supporting smoother  onboarding journeys.

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