Field Support Technician Career in Ontario

Become a key player at ASSA ABLOY Canada as a Field Support Technician located in Vaughan, Ontario. Support mechanical products while traveling across Ontario, Quebec, and Eastern Canada to assist customers effectively.

The Field Support Technician role involves addressing customer inquiries and providing hands-on support related to mechanical and electromechanical products. You will troubleshoot technical issues, collaborate with various teams, and conduct site visits to ensure effective product use. Your technical knowledge will significantly impact customer satisfaction.

Key Responsibilities:

• Provide customer support via multiple channels

• Troubleshoot and resolve product-specific issues

• Coordinate with internal teams for effective solutions

• Conduct site visits for hands-on assistance

• Evaluate product return requests for accuracy

Requirements:

• Bachelor's degree or relevant technical training

• Experience in the architectural field a plus

• Ability to communicate in French is beneficial

• Strong problem-solving and customer service skills

• Good driving record with travel ability

Leverage your skills to enhance security and customer solutions at ASSA ABLOY in this rewarding role.
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