Program Manager ( Manufacturing

Established in 1980, Gracious Living Corporation is a leading Canadian manufacturer of Patio Furniture and Storage Products located in Woodbridge, Ontario. Gracious Living’s commitment to excellence in offering timeless design and quality construction is proudly reflected with internationally familiar brands.

Our products are manufactured and distributed throughout Canada, the USA, and Europe, and sold throughout over 12,000 North American major retail outlets.

Our people are fundamental to our success. We value our dedicated employees, who are committed to safety, quality and customer service ensuring our continued growth and success.

Building strong, transparent and long-lasting relationships with our employees, customers and suppliers is our backbone.

• Assist in getting new tools approved and ready for production
• Oversee and manage project development during the entire project life cycle.
• Develop the project definition and the scope statement; define all goals and any materials that will be needed to be delivered.
• Develop and distribute full-scale project plans and manage leveraging project management toolkits.
• Effectively communicate project expectations to team members and stakeholders in a timely manner.
• Estimate the resources and participants needed to achieve project goals.
• Draft and submit project budget proposals and recommend subsequent budget changes where necessary.
• Set and continually manage project expectations with customers, team members, and other stakeholders.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Identify, evaluate, and report risks to the project including customer satisfaction, schedule, and budget.
• Develop and deliver meeting minutes, progress reports, and related project documents.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Mentor and motivate project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Build, develop, and grow any business relationships vital to the success of the project.
• Responsible for setting up new customers in the IQMS system, checking with finance on credit approval, and ensuring the BOM is entered accurately.
• Participate in Final Product and Application Design Reviews
• Participate in Concept Design Reviews
• Review Technical drawings including standardization and administration.
• Technical and engineering support to inside and outside customers.
• Provide equipment and process recommendations within the scope of the design requirements.
• Work with material suppliers and subcontractors to improve products or finish products, liaise with purchasing department.
• Participate in continuous improvement initiatives.
• Provide or participate in justification for new tooling equipment/technologies/processes.
• Work with in-house tooling and/or subcontractors/vendors on special projects to meet customer’s needs.
• Maintain confidentiality of information/products
• Any other reasonable duties as assigned

Education:

Post-Secondary education or equivalent.

• Bachelor’s degree in Engineering (Industrial/Mechanical) or Business or combination of education, skills, and experience.
• At least 3 to 5 years’ direct work experience in a project management capacity, including all aspects of process development and execution.
• Plastic Injection Molding and/or Extrusion experience - 3 to 5 years (Preferred)
• Knowledge of Injection Molding and/or extrusion tooling design is preferred
• Strong familiarity with project management software such as MS Project is required.
• Knowledge of Microsoft software applications and other software applications as required.
• General industry knowledge is preferred.
• Strong communication and interpersonal skills
• Must be able to work with a variety of customers and internal departments.
• Read, write and speak English fluently and clearly.
• Ability to read and access parts and tools design (CAD or Solid Works)
• Ability to read CAD drawing and conduct 3D feasibility analysis

• Extended health and dental benefits
• RRSP/ DPSP Matching program
• Employee Assistance Program
• Onsite parking
• Room for growth and development

Gracious Living is an Equal Opportunity Employer. We are committed to creating a safe environment for all employees equally. We adhere to all guidelines set forth in the OHSA and the AODA and focus on inclusivity in all of our employment practices. If you need assistance or an accommodation due to a disability, please let us know at the time of application.