Quality Control Manager - Metro & East

Who We Are

CRH Canada is a leading vertically integrated materials and construction company. We manufacture and supply a diverse range of building materials and products for infrastructure, housing, and commercial projects across Canada.

• A global leader in construction services and materials
• Rewarding career development in Canada and internationally
• Group Medical, Extended Health and Dental Plan from Day 1
• Up to 100% top‑up for maternity, paternity and adoption leave
• Defined Contribution Pension Plan from Day 1
• Voluntary Savings Program – TFSA & RRSP
• Annual tuition reimbursement program
• Discounts on gym membership, telecommunications and home and auto insurance

Reporting to the Director of Quality for Ontario Materials, the Manager, Quality Control – Metro & East will provide strategic leadership and technical expertise across our concrete and aggregate operations. The role leads a high‑performing technical services team, drives mix design optimization, and ensures our products consistently meet safety, quality, and performance expectations while supporting major infrastructure projects across the region.

• Lead the technical review of project specifications, identifying compliance requirements, material risks, and optimization opportunities.
• Oversee the preparation, submission, and ongoing management of concrete mix designs to balance performance, cost, and constructability.
• Drive product optimization through seasonal mix adjustments, raw material evaluation, and continuous performance monitoring.
• Act as the senior technical authority for complex quality issues involving plastic and hardened concrete and aggregate performance.
• Oversee CCIL aggregate lab operations and Concrete Ontario plant certifications to ensure strong compliance and audit readiness.
• Serve as the primary technical contact for key customers, consultants, and agencies, supporting field performance and problem resolution.
• Develop and deliver technical training for Customer Service, Sales, and field QC teams to strengthen product knowledge and consistency.
• Lead, coach, and develop the Technical Services team, including KPIs, workforce planning, hiring, onboarding, and performance management.
• Champion safety, quality, and integrity while leading quality management reviews and presenting insights and improvement actions to senior leadership.

• University degree in Civil, Mechanical, or Chemical Engineering.
• 5+ years of experience in concrete and/or aggregate technical services, including leadership or people management.
• P.Eng. designation or actively working toward certification preferred.
• Strong knowledge of concrete materials, mix design, batching, and CSA, ASTM, and MTO standards.
• Experience with QC and data systems such as SAP, MPAQ, Stonemont, or Tableau.
• Strong communication skills with the ability to translate technical data into clear business and customer insights.
• Valid Ontario G Driver’s License and ability to travel to plant and job sites.

CRH Canada recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.