Advanced Applications Engineer

Job Summary

The Advanced Applications Engineer based in Canada will provide advanced system training, design, deployment, programming, third‑party integration, and troubleshooting for Q‑SYS ecosystem solutions. This position involves extensive travel, primarily within the territory, to support channel partners and prospective users. The role focuses on reinforcing QSC’s credibility in the Integrated Audio, Video, and Control community while providing high‑level support and training across Canada.

• Design and Implementation:
  Collaborate with Territory Manager, channel partners, and end users to design Audio, Video, and Control solutions.
• Training:
  Lead field training initiatives, develop and teach advanced training curriculum, and provide advanced‑level seminars.
• System Support:
  Perform onsite programming, commissioning, and troubleshooting for Q‑SYS professional services.
• Trade shows and Presentations:
  Represent Q‑SYS at trade shows and present technical topics.
• Product Development Support:
  Influence product development by reporting use cases and customer requirements.
• Internal
  
  Collaboration:
  
  Communicate product issues and customer needs to various internal divisions.
• Mentorship:
  Mentor other Systems Application Engineers and participate as a subject matter expert.
• Technical Demonstrations:
  Assist in building and programming technology demonstrations for trade shows.

• Bachelor of Science in a technical/engineering discipline or equivalent experience.
• Minimum 5 years in the professional audio‑visual and control industry.
• Ability to present technical topics in various settings.
• Proficient in computer technologies, networked audio, video and control systems, DSP technology, and scripting languages like LUA.
• Desirable certifications include third‑party control integration (Extron, Crestron, AMX), CTS, CTS‑I, CTS‑D, and IT certifications (CCNA, CCDA, Network+).

The range for this position is CAD $66,700.00 to $. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401k benefits, and commissions/incentive compensation depending on role.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922‑9000, select option
4. Please clearly indicate what type of accommodation you are requesting and for what requisition.