Client Service Representative Banking Centre

Use financial services knowledge to support clients as a Client Service Representative at CIBC, working onsite full-time across Toronto-St. Clair and Vaughan.

As part of Personal and Business Banking, you will assist with day-to-day banking needs in a banking centre. You will answer questions, support transactions, connect clients with appropriate CIBC team members, and introduce mobile banking applications. The schedule may include evenings and weekends.

• Help clients manage accounts and financial products
• Answer questions and assist with banking transactions
• Connect clients with appropriate CIBC team members
• Resolve client issues through listening and accountability
• Introduce mobile banking applications to clients

• Knowledge of financial services products
• Client-first approach focused on meaningful interactions
• Goal-oriented motivation and commitment to strong performance
• Empathy, curiosity, and respect for diverse perspectives
• Flexibility for evenings, weekends, and multiple banking centres

Bring client service, transaction support, digital literacy, and empathy to CIBC’s Personal and Business Banking team.