IT Support Specialist - EUC L1

Become an IT Support Specialist focusing on EUC L1 for our operations team. This role blends technical support for end-user devices with hands-on assistance for hardware installations in data centers.

As an IT Support Specialist, you will provide daily support for desktops, laptops, and network systems while contributing to the physical setup and maintenance of our infrastructure. Key tasks include troubleshooting software issues, managing ticket requests, and performing equipment installations under remote guidance.

Key Responsibilities:

• Offer front-line support for end-user hardware and software

• Install and troubleshoot operating systems and applications

• Assist in onboarding/offboarding of users and their devices

• Track and manage IT assets and service requests

• Support physical server room tasks and vendor coordination

Requirements:

• 1–3 years in IT desktop support or related role

• Knowledge of Windows and macOS environments

• Basic networking and cabling understanding

• Excellent interpersonal and problem-solving skills

• Capability to lift and manage hardware installations

Bring your technical talents and customer-focused mindset to our dynamic IT team.
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