Oracle Functional Consultant

Role:
Oracle Functional CX Consultant

Location:

Remote

Type:
Contract

Rate: CAD
65/hr - CAD
75/hr

Job Description

:
We are seeking an experienced and highly motivated Oracle CRM Functional Consulta nt with a strong background in Oracle Sales and Service Fusion Clo ud. The ideal candidate will bring deep functional expertise in CRM processes, system configuration, and end-to-end delivery within complex enterprise environments. This role requires a strong ability to translate business requirements into scalable CRM solutions while collaborating effectively with cross-functional teams in Agile setting

s.
Key Responsibilit

• iesAct as a Functional Consult ant for Oracle Sales and Service Cloud implementations and enhancemen
• ts.
  
  Gather, analyze, and transla
  te business requireme nts into functional specifications and system solutio
• ns.
  
  Configure and customize Oracle CRM modules includi
• ng:
  
  Accounts, Contacts, Opportunities, and Service Reque
• stsWork with tools such
• as:
  
  Application Composer, Page Compo
• ser Sandboxes, custom objects, fields, and relation sh
• ips Suppo
  rt end-to-end testing activit ies, includi
• ng:
  
  Functional testing and regression test
• ingTest planning, execution cycles, and defect managem
• entTest data preparation and validat
• ionMana
  ge environment activit ies, including refresh and migration process
• es.
  
  Utili
  ze Azure Dev Ops f
• or:
  
  User story creat
• ionTest case managem
• ent Tracking bugs, tasks, and sprint progr
• ess Drive improvements in CRM workflows and service proces s
• es.
  
  Collaborate with technical teams, business stakeholders, and QA teams to ensure quality delive
• ry.
  
  Participate actively in Agile/Scrum ceremon ies and project lifecycle activiti

es.
Required Qualifications & Experi

• ence5+ y ears of experience as a Functional Consultant in complex enterprise environm
• ents2+ years of hands-on experience with CRM sys tems, prefera
  bly Oracle Sales & Service Fusion C
• loud Strong expertise
• in:
  
  Oracle Sales Cloud and Service Cloud configura
• tion
  
  CRM data models and workf
• lows Proven experience
• in:
  
  Requirements gathering and solution de
• sign Functional and regression testing methodolo
• gies Familiarity with Agile delivery models and t
• ools Bachelor’s degree in Business, Information Technology, or a related f

ield
Core Skills & Compete

• ncies
  
  Strong understand ing of CRM and service lifecycle proc
• essesExcel
  lent communication and stakeholder manag ement s
• kills
  
  Analytical mindset with st
  rong problem-solving abil
• ities
  
  High level of adaptability, accountability, and owne
• rship
  
  Ability to work effectively in fast-paced and dynamic environ

ments
Nice-to-Have

• Skills Experience with Oracle Integration Cloud
• (OIC)
  Knowled
  ge of Oracle BI Publisher and OTBI rep
• orting
  
  Basic understandi
  ng of REST APIs in Ora
• cle CXExposu
  re to security roles and access mana
• gementExperience with Dev Ops pra
• ctices
  
  Experience working with government or public sector organiz
• ationsRel
  evant Oracle CRM certific ations or Functional Consultant certific
• ations
  
  Proactive, collaborative, and strategic approach to problem-s
• olvingS
  trong change resilience and continuous learning m