Senior IT Manager

Lead strategic IT initiatives at a large wholesaler in Vaughan as a Senior IT Manager. Oversee the security and performance of IT systems, including ERP and CRM platforms.

In this pivotal role, you will provide strategic leadership while managing IT operations and infrastructure. Key responsibilities include overseeing cybersecurity measures, ensuring data integrity, and supervising the Data Administration and Customer Support teams. You’ll implement IT strategies aligning with business goals and drive continual process improvement.

Key Responsibilities:

• Develop and implement IT strategies to optimize operations

• Manage escalations for operational or customer support issues

• Oversee IT systems including servers and business applications

• Maintain robust IT security protocols and compliance

• Ensure data quality and accuracy from the Data Admin team

Requirements:

• Proven experience in IT management or leadership roles

• Strong knowledge of ERP/CRM platforms and cybersecurity

• Expertise in budgeting and vendor relationship management

• Ability to define KPIs and generate effectiveness reports

• Strong project management skills for IT implementations

Drive the efficiency and security of IT operations while supporting business growth in this Senior IT Manager role.
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