Junior IT Helpdesk Technician
Job Description & How to Apply Below
Become a Junior IT Helpdesk Technician with Next Supply and enhance technical support experiences for customers and colleagues. This role involves providing first-line support and troubleshooting across multiple locations.
At Next Supply, we seek a motivated individual focused on solving technical issues for end users. Your skills will enhance our workplace by deploying, troubleshooting, and maintaining IT equipment. This position allows for a hands-on approach as you will be actively moving throughout our facilities.
Key Responsibilities:
• Provide technical support for desktops and laptops
• Set up and maintain IT user equipment
• Troubleshoot hardware and software issues
• Document support requests in the ticketing system
• Assist with onboarding and offboarding employees
Requirements:
• Diploma in Information Technology or related field
• 1-2 years of IT support experience preferred
• Knowledge of Microsoft 365 and Active Directory
• Familiarity with printer troubleshooting
• Ability to lift up to 50 pounds
Support a dynamic IT environment at Next Supply while building a fulfilling career.
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