Manager of Application Support at CAA

Lead operational excellence at CAA Club Group as Manager of Application Support & Dev Ops. Oversee production stability and team development to ensure high system availability.

As a vital player in CAA Club Group, you will manage Application Support Analysts and Dev Ops resources. This role requires 10+ years in Application Support, IT Operations, or Dev Ops and experience in customer-facing applications. Collaborate with development, infrastructure, and cybersecurity teams to deliver stable solutions and drive continuous improvement initiatives.

Key Responsibilities:

• Develop and lead Application Support and Dev Ops teams

• Manage incident responses and problem resolution

• Ensure application availability and operational KPIs

• Oversee release management and CI/CD pipelines

• Drive automation and monitoring initiatives

Requirements:

• 10+ years in Application Support or Dev Ops

• 5+ years of leadership experience

• Strong ITIL process knowledge

• Experience with CI/CD and cloud platforms

• Excellent vendor and stakeholder management skills

Elevate system reliability and efficiency while delivering exceptional service at CAA.
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