Senior Project Manager - Shopify Expert

Avex is a rapidly growing eCommerce agency that partners with merchants in the fashion, lifestyle and premium products space. From high-growth DTC brands to enterprise, we have partnered with companies such as: KITH, LVMH, TAG Heuer, Hugo Boss, Enjoy Life, Mondelez, Brandon Blackwood, Undefeated, Rumpl, HAUS, O'Neill, Serta Simmons Bedding, Badgley Mischka and many others. We design, build and optimize eCommerce experiences on Shopify Plus for global brands.

BUILD our clients’ businesses,
INSPIRE our employees to grow,
CHALLEN
GE the norm, and DELIVER on our commitments.

We design and build digital commerce experiences that connect brands to people through creative, technology and culture. We believe that our work should not only produce amazing results for our clients but should also be fun and rewarding for our team. Avex believes in a strong work-life balance, not just churning out projects. The happier our team is, the more enjoyable the experience is, and the better the results will be for our clients.

We ensure that our team members and partners possess these traits. We feel that it is important to prioritize these core values over everything else. This allows us to deliver results for our clients, as well as a safe and fun work environment.

• Teamwork
• Passion
• Respect
• Talent
• Accountability
• Resourcefulness
• Radical Transparency
• Visionary

The Senior Technical Project Manager role is critical to the success of our agency. They're the driving force behind implementing intricate eCommerce strategies, showcasing a deep understanding of technical aspects such as third-party integrations and migrations. With complete ownership over projects, they collaborate closely with clients and internal teams to ensure successful launches of Shopify Plus websites for various brands. This role demands not only strong project management skills but also a solid grasp of Shopify's capabilities.

They excel in navigating complexities and delivering tailored solutions that meet clients' goals effectively.

• Client Onboarding
• Review all sales notes and documents to understand specific client needs.
• Determine the onboarding plan in collaboration with the client.
• Set up all necessary tools and ensure team access.
• Coordinate all workshops, check-ins, and presentations.
• Create Avex-branded decks and ensure use of branded templates by the team.
• Client Relationship Management
• Cultivate and maintain strong client relationships.
• Understand client needs, objectives, and challenges.
• Develop and maintain a weekly and monthly meeting schedule based on client needs for support, oversight, and opportunity.
• Production Plan Scoping & Management
• Collaborate with the team to create detailed project plans, including deliverables, responsibilities, dependencies, timelines, and costs.
• Ensure alignment of plans with project objectives and client expectations.
• Fully manage and control implementation of project plans.
• Inform teams promptly of any deviations from the plan.
• Implement change control processes to manage scope changes and reduce scope creep.
• Product Knowledge
• Possess strong understanding of Ecommerce, Retention, CRO, and UX best practices.
• Use product knowledge to answer client questions concisely.
• Identify risks and dependencies during project scoping and budget/timeline management.
• Technical Expertise
• Have in-depth knowledge of Shopify Plus capabilities.
• Confidently address client technical questions and identify risks/dependencies.
• Specialize in platform migrations to Shopify from Magento, Salesforce and custom platforms.
• Understand data modeling, mapping, and migration practices.
• Communicate effectively with technical team members and vendors.
• Delegate tasks appropriately and understand proper resource…