Director, Product Management

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Open Text is seeking a Director of Product Management to lead the strategy, growth, and evolution of Open Text Communications, our enterprise customer communications management portfolio.

This leader will own the product direction across deployment models, including off-cloud, single-tenant private cloud, and multi-tenant SaaS. This role will help clients modernize mission-critical communications operations while advancing our leadership in cloud, AI, intelligent design, orchestration, and omnichannel client engagement.

The portfolio strategy emphasizes deployment choice, migration and modernization, AI-enabled productivity, enterprise integrations, regulatory compliance, and the evolution from static communications toward more dynamic and conversational engagement.

You will define and lead the overall product strategy for Open Text Communications and translate that strategy into clear investment priorities, roadmaps, growth plans, and measurable client outcomes.

You will lead a global team of product management professionals responsible for product strategy, design and authoring, orchestration, AI, integrations, cloud delivery, client adoption, and portfolio operations. You will partner closely with Development, Product Marketing, Sales, Client Success, Professional Services, Support, Cloud Operations, and other Open Text product groups.

• Own the vision, strategy, roadmap, and business outcomes for the Open Text Communications portfolio.
• Lead, coach, and develop a global product management team with clear ownership and accountability.
• Establish investment priorities across client innovation, cloud modernization, AI, platform capabilities, technical currency, security, and product maintenance.
• Drive the transition to cloud through compelling migration paths, deployment flexibility, simplified operations, and reduced barriers to adoption.
• Advance the portfolio's AI strategy, including assistance and agents that help clients design, create, migrate, govern, and manage communications.
• Align the single-tenant and multi-tenant product strategies while maintaining clear market positioning, target use cases, and economic models for each.
• Define measurable client and business outcomes for major roadmap investments.
• Guide product packaging, pricing, licensing, and monetization in partnership with finance, pricing, and go-to-market teams.
• Bu…