Logistics Manager

Logistics Manager

Company:
Quality Seeds

Location:

Vaughan, ON

Type:
Full-time

The Logistics & Quality Coordinator is responsible for coordinating inbound and outbound freight activities, managing shipping and receiving operations, maintaining accurate inventory records, ensuring compliance with domestic and cross-border shipping requirements, and supporting efficient product flow throughout the organization. This role serves as a key liaison between Production, Procurement, Retail, and Wholesale teams while also overseeing equipment maintenance programs to ensure operational efficiency and workplace safety.

• Serve as the primary liaison between Production, Retail, Wholesale, and Procurement departments to coordinate logistics activities and support efficient product flow.
• Assign work to the shipping and quality control team, establish priorities, and ensure workloads are balanced to meet operational requirements.
• Ensure customer inquiries related to shipping and logistics are addressed promptly and professionally.
• Promote a culture of accountability, safety, teamwork, and continuous improvement.
• Lead daily/weekly team meetings to communicate priorities, shipping schedules, safety updates, and operational goals.
• Communicate delivery schedules, shipment status, and updates to wholesale and retail customers.
• Work closely with Production and Shipping teams to prioritize orders and manage shipping timelines.

• Receive incoming products, including mulch, fertilizers, and customer returns.
• Process and coordinate outbound courier shipments.
• Ensure all receiving documentation and product tags are accurately completed and submitted.
• Conduct product sampling activities as required.
• Verify product labeling, packaging, and shipment accuracy prior to dispatch.
• Maintain inventory accuracy between warehouse records and physical stock.

• Coordinate all inbound and outbound freight activities.
• Schedule and monitor shipments with carriers, couriers, freight brokers, and trucking companies.
• Schedule and coordinate company truck delivery routes daily.
• Create and manage daily Bills of Lading (BOLs) for company trucks, LTL, and FTL shipments.
• Ensure shipping documentation is accurate, complete, and submitted on time.
• Track shipments and proactively resolve transportation issues, delays, shortages, and damage claims.
• Coordinate insurance claims related to damaged or lost shipments.
• Monitor freight costs and identify opportunities for cost savings and process improvements.
• Develop and maintain relationships with logistics providers and freight partners.

• Develop and maintain an equipment inspection and preventative maintenance schedule.
• Coordinate routine maintenance and repairs for warehouse equipment, forklifts, and other operational machinery.
• Maintain equipment service records and ensure maintenance activities are completed on schedule.
• Report equipment deficiencies and coordinate corrective actions to minimize operational downtime.
• Promote safe equipment operation and compliance with workplace safety standards.

• Prepare and maintain U.S. shipping documentation, customs paperwork, and border crossing requirements.
• Ensure compliance with all applicable transportation, customs, and regulatory requirements.
• Develop, implement, and maintain standard operating procedures (SOPs).
• Identify opportunities to improve productivity, efficiency, accuracy, and customer service.
• Track operational performance metrics and report results to leadership.

• Previous 3-5+ years of experience in shipping, receiving, logistics, warehouse operations, or supply chain coordination.
• Previous supervisory or team leadership experience.
• Experience preparing shipping documents, Bills of Lading, and cross-border documentation.
• Strong organizational and time management skills.
• Excellent communication and customer service abilities.
• Proficiency with inventory management systems and Microsoft Office applications.
• Ability to prioritize multiple tasks in a fast‑paced environment.
• Forklift certification…