Master Planner

Vaughan, ON

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Mircom is seeking a highly skilled Master Planner to play a pivotal role in connecting demand (Sales/Customer Service) with supply (Production, Purchasing, and Warehousing) across our Canadian, U.S., and international operations. In this senior planning position, you will own the development and maintenance of the master plan that keeps our business running smoothly—ensuring every customer order is delivered on time, production teams have uninterrupted access to raw materials, and inventory and capacity are optimized to meet service expectations.

You will be recognized as the D365 MRP expert, leading SIOP and forecasting activities and turning Mircom’s commercial and operational strategies into clear, actionable production, purchasing, and transfer plans. This is a high-impact role where your planning expertise directly shapes performance, efficiency, and customer satisfaction across our global network. This is a full-time, in person position based out of our head office in Vaughan, ON.

Master Planning & SIOP

• Develop, maintain, and execute the master production and material plan across all production facilities (e.g., Vaughan, Montreal) and distribution points.
• Produce and maintain the base demand forecast and coordinate the SIOP process with Sales, Product Management, Operations, and Finance to arrive at an agreed demand and supply plan.
• Translate the approved forecast into manufacturing plans, purchasing requirements, and transfer requirements for all facilities.
• Balance demand vs. capacity and material availability, making trade‑off recommendations on delivery dates, inventory, and revenue.

Material Planning & Supply Assurance

• Ensure continuity of raw material supply to all production facilities by monitoring demand, inventory, open POs, open MOs, and transfers.
• Use D365 MRP to generate and review planned orders, and convert them into executable production, purchase, and transfer orders with the right priorities.
• Identify and resolve BOM shortages (raw materials, boards, subassemblies, finished goods) and drive appropriate corrective actions with Purchasing and Production.
• Approve orders within the manufacturing time fence and manage changes to sales orders and purchase orders that affect the master plan.

Inventory, KPI Management & Reporting

• Own finished goods and key component inventory planning targets (e.g., minimum stock, safety stock) across locations, balancing working capital and service levels.
• Monitor and report on key supply chain and planning KPIs, including:
  • Backorders and service levels
  • Shortages and constraint visibility
  • Forecast accuracy and bias
  • New product introduction readiness and end‑of‑life/obsolescence risk
• Provide regular order planning, BOM shortage, and backorder reports that drive daily/weekly actions for Production, Purchasing, and Warehousing.

Systems, Data, and Process Improvement

• Serve as the subject matter expert for D365 MRP configuration related to planning (e.g., item coverage settings, lead times, min/max, order policies).
• Develop and maintain material planning tools and reports (primarily in D365 and Excel) that improve visibility and decision‑making.
• Lead or support continuous improvement projects to:
  • Improve KPIs (backorders, on‑time delivery, inventory turns)
  • Enhance data integrity and master data quality
  • Streamline planning processes and standardize best‑practice procedures
• Train…