Customs Operations Manager

Job in Vaughan, Ontario, Canada

Listing for: Stoakley-Stewart Consultants

Full Time position
Listed on 2026-09-17

Job specializations:

Supply Chain/Logistics
Regulatory Compliance Specialist, Operations Management
Management
Regulatory Compliance Specialist, Operations Management

The Opportunity

If you have ever looked at a customs operation and thought, “this could run better,” this is your shot.

You will be stepping into a role where you lead the team, set the tone, and keep everything moving the way it should. When things get complicated, you are the one people turn to.

You are not just reviewing entries. You are making sure the entire operation runs cleanly, efficiently, and without unnecessary risk.

In short, this is a properly structured leadership role, not a dressed-up senior coordinator position.

Position Description

Leading a team and keeping everyone aligned, productive, and accountable

Making sure entries are accurate, compliant, and on time

Handling complex issues around classification, valuation, and documentation

Keeping an eye on quality and fixing recurring problems

Working with operations, finance, and clients to keep shipments moving

Managing audits, questions, and the occasional curveball

You will also have the opportunity to improve how things are done. If something is inefficient or causing errors, you will be empowered and expected to fix it.

Experience

Several years in customs brokerage

Experience guiding or managing a team

Comfortable in a fast-paced, high-volume environment

Strong understanding of how CBSA requirements actually play out day-to-day

Qualifications

Strong knowledge of classification, valuation, and compliance

Familiar with CARM and current regulatory expectations

Comfortable using systems like Cargo Wise

Detail-oriented, but able to think beyond the individual file

Someone others rely on when things need to be done properly

Education

Background in logistics, supply chain, or international trade is helpful.

CCS designation, or equivalent, is expected at this level.