Director Supply Chain Management

Reporting to the Chief Operating Officer, the Director, Supply Chain owns Byng's end-to-end supply chain: procurement, inventory management, warehousing, production support, logistics and fleet and facilities management. The Director is accountable for the planning, forecasting and fulfilment needed to get the right materials to the right job site, on time and at the right cost.

The mandate is to build a scalable supply chain that supports Byng's growth across North America. That means driving continuous improvement across every supply chain function to reduce cost, minimize waste, raise workforce utilization and expand capacity, while designing processes that can be replicated in new markets.

As a member of the Operations Leadership team, the Director partners with field operations, project management, finance and technology. Over time, the role may also take on oversight of Byng's Trade Pool, which is closely tied to inventory through client projects.

• Set the supply chain strategy and roadmap in line with Byng's operating plan and growth targets.
• Implement best-practice frameworks across procurement, inventory, warehouse integrity and production.
• Own the supply chain, procurement and production budgets; allocate resources to meet service and financial goals.
• Define, track and report supply chain KPIs to the COO, including purchase order status, material movement, receiving and inventory accuracy.
• Lead cross-functional design of new processes and systems, built for scalability into new markets.
• Oversee compliance with company policy, contracts and regulations across all supply chain functions.
• Lead, mentor and develop the supply chain team; set clear objectives, give regular feedback and conduct performance reviews.
• Build a collaborative, inclusive culture that invites team input on problems and improvements.

• Lead procurement strategy for the materials, fixtures and finishes required for renovation projects.
• Identify, qualify and onboard suppliers; negotiate contracts, pricing, rebate and discount programs, and payment terms.
• Partner with project and field teams to understand requirements and build procurement plans.
• Oversee the purchase order process end to end, from requisition to receipt and invoice match.
• Monitor market trends, pricing and supplier performance to drive cost savings and quality improvements.

• Oversee safe, efficient and organized operation of all company warehouses.
• Manage receiving, put-away, picking, kitting and dispatch to support daily field operations.
• Maintain bin location integrity and track material movement within each warehouse.
• Conduct regular warehouse walks (weekly at the primary site) to review standards, flow and housekeeping.
• Ensure compliance with health and safety standards, including the Occupational Health and Safety Act (Ontario) and equivalent rules in other jurisdictions.

• Build and implement the inventory planning strategy, including demand forecasting tied to client project pipelines.
• Set min/max levels and replenishment rules that balance availability, holding cost and turnover.
• Manage all inventory categories: active, obsolete, incorrect, damaged and returned. Lead a monthly obsolete and slow-moving stock review.
• Optimize where inventory is held, balancing central hubs against regional spokes and direct-to-site shipping.
• Run cycle counts and periodic audits; report inventory levels, accuracy and valuation.

• Oversee material movement between vendors, warehouses and renovation sites to meet project schedules.
• Optimize routes, modes and carriers to reduce cost while protecting delivery commitments.
• Manage the fleet program:…