Supply Chain Manager

Ideal Warehouse Innovations is seeking a results-oriented Supply Chain Manager to lead purchasing, supply planning, inventory management, and order fulfillment planning across our North American operations.

Reporting to the Director of Operations, this role ensures product and material availability, reliable customer commitments, optimized inventory, competitive costs, and strong supplier performance.

This hands-on leadership role requires analytical thinking, commercial judgment, accountability, and a commitment to continuous improvement. The successful candidate leads people, solves problems, simplifies processes, and delivers measurable results.

Ideal Warehouse Innovations is a North American leader in loading dock and warehouse safety solutions, protecting people and assets through innovative products, dependable service, and continuous improvement.

KEY RESPONSIBILITIES:

Order Fulfillment Planning & Commitments

Lead the planning function to ensure accurate order processing, effective fulfillment decisions, reliable delivery commitments, and timely resolution of order-related issues.

Oversee order management and coordinate with Sales and Operations to support accurate order execution and customer service.

Material Availability & Supply Planning

Ensure reliable product and material availability through effective demand and supply planning, purchasing, replenishment, and coordination with Sales and Operations.

Monitor supply requirements, identify potential shortages, and implement corrective actions to minimize disruptions to production and customer deliveries.

Inventory & Working Capital Optimization

Optimize inventory levels, availability, and turnover while reducing excess, obsolete, and slow-moving inventory.

Establish and maintain appropriate inventory parameters and replenishment practices to balance product availability, customer service, and working capital requirements.

Develop and manage supplier relationships to improve cost competitiveness, quality, lead times, delivery reliability, and overall performance.

Supplier Performance & Development

Monitor supplier performance, address recurring issues, and drive corrective actions and continuous improvement.

Supply Chain Cost & Risk Management

Identify opportunities to improve purchasing effectiveness, sourcing decisions, and total landed cost.

Proactively manage supply chain risks, including tariffs, supplier disruptions, lead‑time variability, and other commercial challenges, to support continuity of supply and operational performance.

Lead, develop, and support the supply chain team, establishing clear priorities, accountability, and performance expectations.

Improve supply chain processes, reporting, and ERP utilization to strengthen planning accuracy, inventory control, and decision-making.

Use data and performance measures to identify improvement opportunities and deliver sustainable operational results.

Team Leadership & Continuous Improvement

Lead, develop, and support the supply chain team, establishing clear priorities, accountability, and performance expectations.

Improve supply chain processes, reporting, and ERP utilization to strengthen planning accuracy, inventory control, and decision-making.

Use data and performance measures to identify improvement opportunities and deliver sustainable operational results.

QUALIFICATIONS:

5+ years of progressive supply chain experience, including purchasing, planning, inventory management, and supplier development.

Post-secondary education in Supply Chain Management, Business, Operations, or a related discipline. SCMP, CSCP, or an equivalent designation is an asset.

Demonstrated experience leading people, managing cross-functional priorities, and delivering measurable results.

Strong ERP proficiency and…