Maintenance and Facilities Technician

The Maintenance Technician is responsible for the safe and efficient operation of the facility by performing routine inspections, monitoring building systems, and completing preventive and corrective maintenance to ensure reliability, safety, and compliance. This role documents all work accurately, responds to maintenance requests, troubleshoots issues across mechanical, electrical, HVAC, plumbing, and general systems, and supports operational excellence by meeting key performance indicators (KPIs) and contributing to continuous improvement.

Key Responsibilities

Safe Work

• Identify and mitigate potential safety hazards in the workplace.
• Comply with all health and safety regulations and TRC Environmental Health and Safety Committee guidelines.
• Maintain a clean and organized work environment.
• Promote a culture of safety and wear appropriate Personal Protective Equipment (PPE).
• Complete safety-related work orders (WOs) in a timely manner.
• Participate in emergency response activities as assigned.

Maintain and Repair Facility Equipment

• Use the Computerized Maintenance Management System (CMMS) to manage and complete work orders. Maintain KPI targets.
• Review open WOs and decide on next steps
• Troubleshoot and repair maintenance and facility equipment; escalate issues to external service providers when necessary.
• Monitor and operate Building Automation Systems (BAS) to ensure optimal performance of building services.
• Perform preventive maintenance and repairs on HVAC, hydronic systems, exhaust fans, and other mechanical systems.
• Perform general building maintenance, including wall repairs, painting, plumbing, etc.
• Maintain the intrusion, security and life safety systems.
• Conduct daily inspections and root cause analysis of equipment failures, implementing corrective actions as needed.
• Order and maintain inventory of maintenance and facilities spare parts.
• Perform ad-hoc tasks – Install, move, and prepare other equipment such as shelving, tables, chairs, fixtures, clocks, whiteboard, locks, signage, etc.
• Respond to emergencies and resolve facility-related issues promptly.
• May be required to fulfil leadership duties for certain maintenance and facilities associates.
• Communicate regularly with the M&F Manager for any “hot” issues and WOs to be prioritized and addressed immediately
• Ensure all team members are completing WOs and PM in a timely manner
• Provide improvement suggestions and initiatives for Continuous Improvement

Perform Additional Duties

• Support special projects and complete other tasks assigned by management.
• Maintain 5S.
• Participate in on-call work and after-hours work if required.

• 3 to 8 years of experience in building operations and maintenance, including hands-on work with:
  • Steam generation systems
  • Chillers
  • Hydronic systems
  • Air-handling units
  • Exhaust systems
  • Life safety equipment
  • Security systems
  • Walk‑in refrigerators and freezers
• 3 to 8 years of experience with BAS (Building Automation Systems), with at least one of the following certifications/licenses:
  • BES (Building Environmental Systems) Class 1 & 2 Certificate
  • Or HVAC, Electrical or Plumbing License preferred

Competencies Required

• Excellent interpersonal, along with strong electronic, written and oral communication abilities
• Ability to work on collaboration & teamwork with others
• Good job knowledge with excellent analytical skills, with high attention to detail
• Technically competent with strong problem-solving skills
• Self-starter and good self-management skills to manage multiple tasks
• Provide new initiatives and suggestions for improvements
• Knowledge of the department's computer applications, including but not limited to File Maker Pro, eMaint, IFS, Desigo
  
  CC, JCI Smart Connect, Rees, Kantech, etc.

Role Dimensions

• Interact well with key customers - synthetic chemists, analytical chemists, shipping, janitorial, glass washing, and safety and hazardous waste department.

Direct Reports

• None

Physical & Work Conditions

• Ability to lift to 70 lbs.
• Will be required to climb ladders and use elevating platforms.
• Ability to work within confined spaces.
• Ability to wear required PPE, including an N95 mask.
• Ability to work at heights.
• Available to work outside standard…