Electronics Field Technologist

Ramudden Digital, a division of Ramudden Global North America, is a technology firm specializing in Intelligent Transportation Systems (ITS) within the Smart City and IoT space. We design, supply, install, and integrate advanced technology solutions, supported by a diverse and innovative product portfolio.

We are building a team of motivated, ambitious technology professionals who are passionate about working with cutting‑edge solutions that shape safer, smarter, and more connected communities.

At Ramudden Digital, we believe our people are our greatest asset. We foster a dynamic, forward‑thinking environment that encourages independence, creativity, and continuous learning. If you’re looking for a workplace where you can take ownership, think outside the box, and make a meaningful impact; we want to hear from you.

Reporting to the Project & Field Services Manager, the Electronics Field Technologist plays a key role in the installation, maintenance, and repair of company products both in‑house and in the field. This role is part of our R&D and Technology team, where you will collaborate with a small group of innovators to bring advanced systems to life. You will work hands‑on with equipment and technology, ensuring systems are assembled, serviced, and maintained with minimal downtime.

• Read and interpret blueprints, schematics, and technical drawings to support system assembly and installation
• Diagnose and resolve electrical and system‑related issues to maintain performance and minimize downtime
• Assemble and install electrical enclosures (AC/DC) and mechanical components to required specifications
• Use manual and power tools safely and effectively to build, install, and maintain equipment
• Perform installation, repair, and maintenance at various field sites

• Assist with the design and development of new systems within the R&D environment
• Create and modify technical drawings and 3D models using Solid Works to support project requirements

• Provide technical support to clients via phone, email, chat, or other communication channels
• Diagnose and resolve hardware and software issues in a timely and effective manner
• Commission and configure systems remotely, ensuring proper functionality and client satisfaction
• Fulfill customer orders by preparing, packing, and completing all required documentation accurately
• Maintain adherence to safety procedures, company policies, and industry standards
• Travel to job sites as required to support operational and customer needs
• Perform additional duties as assigned to support business objectives

• Post‑secondary education in Engineering or a related field, or a minimum of 2 years of equivalent hands‑on experience
• Valid G Class driver’s license with a clean driver’s abstract
• Ability to read and interpret technical drawings, blueprints, and schematics
• Proficiency in operating electrical, manual, and power tools and equipment
• Proficiency in Microsoft Office (advanced Excel skills preferred)
• Experience with CRM systems (e.g., Salesforce) is considered an asset
• Experience with Solid Works 3D is considered an asset
• Strong time management skills, with the ability to meet deadlines and manage competing priorities
• Effective communication and interpersonal skills, with the ability to collaborate and support clients
• Self‑motivated and proactive, with a strong desire to learn, grow, and be coached
• Willingness and flexibility to work occasional evenings or weekends (approximately once or twice per year)

• Combination of in‑house and field‑based work
• Based out of Vaughan, with regular travel required to various job sites across Southern Ontario
• Occasional evening or weekend work

• Work with cutting‑edge technology in the Smart City and IoT industry
• Be part of a collaborative and innovative R&D environment
• Gain hands‑on experience across a diverse range of systems and products
• Contribute to projects that make a real impact on infrastructure and safety