Facilities Maintenance Supervisor

The Det'on Cho Group of Companies is an investment company with 26 diverse companies, including 9 wholly owned subsidiaries and 17 joint venture partners serving our customers in the Northwest Territories and beyond.

Our core beliefs form our company culture:

• We believe work is important, and so is the ability to live your best life.
• We believe profit is the inevitable result of doing the right things.
• We believe skills can be trained, and attitude is everything.
• We believe good teamwork makes us successful.
• We believe our people should have the opportunity to grow.

The Facilities Supervisor leads the day-to-day operation, maintenance and safety of Det’on Cho buildings, properties, grounds and building systems. The role supervises the facilities team and contractors to keep workplaces and properties safe, functional, compliant and cost-effective, and provides responsive, professional service to employees, tenants and business units across the Group.

Success in this role means buildings that work reliably, a preventive-maintenance program that reduces emergency repairs, contractors who are managed to standard, a team that works safely, and business units that trust Facilities to respond.

Facilities Operations & Maintenance

• Oversee day-to-day building maintenance and groundskeeping activities.
• Establish and maintain preventive-maintenance schedules.
• Ensure routine building and grounds inspections are completed.
• Review recurring maintenance problems and identify corrective or preventive actions.
• Coordinate seasonal maintenance and building-readiness activities.
• Oversee snow and ice management, winterization and extreme-cold preparedness.
• Monitor building conditions and identify emerging maintenance requirements.
• Support maintenance planning and lifecycle management of facilities and equipment.
• Coordinate emergency and urgent facilities responses
• Performance of some hands-on tasks like minor light fixture repairs
• Receive, review and prioritize facilities work requests.
• Assign work to the Lead Hand and Facilities Maintenance Workers.
• Balance emergency, safety-critical, urgent, routine and planned maintenance.
• Monitor outstanding work orders and follow up on incomplete work.
• Maintain appropriate maintenance records and reporting.
• Identify recurring problems and opportunities to reduce reactive maintenance.
• Determine when work requires a qualified contractor, specialist or regulated trade.
• Coordinate contractor access and facilities requirements.
• Ensure contractors receive appropriate site and safety information.
• Monitor contractor activities from an operational perspective
• Confirm work has been completed and outstanding deficiencies are addressed
• Support contractor performance monitoring and service-provider relationships.
• Assist with scopes of work and obtaining quotations as required

Leadership & Employee Development

• Establish clear expectations for safety, quality, service and accountability.
• Provide daily leadership direction to Facilities employees
• Coach employees and provide ongoing feedback.
• Conduct Facilities Skills Assessments using the approved assessment framework.
• Develop Individual Development Plans with employees.
• Provide practical development and stretch assignments.
• Conduct 90-day, six-month and annual development reviews.
• Support career development of Facilities employees.
• Identify formal training and facilities-management education needs.
• Manage attendance, performance and conduct of direct reports with HR guidance, in line with the People Core Process.

Safety & Compliance

• Ensure appropriate hazard assessments and safe-work procedures are followed.
• Promote safe work practices and compliance with organizational safety requirements.
• Reinforce role boundaries for regulated…