Experienced Service Manager at Kia

Become the Service Manager at Kia Vaughan and play a crucial role in launching a new dealership as part of Dilawri Group. This is your chance to build a customer-centric Service Department from the ground up.

At Kia Vaughan, you will lead the development of operational standards and foster a positive work environment. You will recruit, train, and coach service personnel while monitoring departmental performance to ensure exceptional customer experiences. Your expertise in service operations and management will be instrumental during this exciting launch phase.

Key Responsibilities:

• Develop operational systems and procedures for the Service Department

• Recruit and train Service Advisors and support staff

• Monitor shop capacity and technician performance

• Drive customer satisfaction and retention strategies

• Produce performance reports and track financial results

Requirements:

• Over five years of automotive dealership experience

• Minimum three years in a management role preferred

• Technical knowledge in automotive service operations

• Leadership and coaching abilities required

• Strong organizational and problem-solving skills

Seize the opportunity to shape a high-performing team and deliver genuine automotive service quality at Kia Vaughan.