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Job Description & How to Apply Below
In this role, you will lead the customer fulfillment team, develop strategic initiatives, and foster strong customer relationships. Focused on achieving customer satisfaction goals, you'll monitor key performance indicators and ensure compliance within the team. Use your strong problem-solving and leadership skills to drive continuous improvement in fulfillment processes.
Key Responsibilities:
• Develop customer fulfillment strategies aligned with business processes
• Lead a high-performing team focused on customer satisfaction
• Monitor strategic accounts and enhance customer relationships
• Proactively resolve order-related issues in critical situations
• Ensure compliance with business rules and fulfillment tools
Requirements:
• Proven customer fulfillment experience with process execution
• Proficient in SAP and Microsoft Office Suite
• Strong leadership and coaching abilities
• Excellent problem-solving and decision-making skills
• College diploma or Bachelor's degree in Sales or Supply Chain
Bring your expertise and leadership to AIDA NEJADI's customer fulfillment team in Vaughan.
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