Operations Manager in Facilities Management

Lead the Facilities Operations team at Ellis Don, guiding maintenance and building performance. Bring your expertise in service quality and union management to drive operational excellence.

As an Operations Manager, you will provide strategic leadership to supervisors and frontline staff across maintenance and building operations. This role emphasizes effective execution of preventive maintenance while ensuring compliance with hospital standards and contractual obligations. Your experience in troubleshooting and performance management will be vital for driving improvements in service delivery and operational response.

Key Responsibilities:

• Provide leadership to maintenance supervisors and teams

• Ensure compliance with SLA/KPI expectations

• Monitor service performance and hospital requirements

• Drive improvements in service quality and responsiveness

• Manage a unionized workforce effectively

Requirements:

• 5–10 years of Facilities Management experience

• Relevant post-secondary education preferred

• Trade certification in HVAC, Electrician, or similar

• Experience in healthcare environments

• Proven track record in managing large operational teams

Contribute your expertise in facilities operations to enhance service delivery at Ellis Don.