Digital Marketing Manager
Listed on 2025-12-30
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Marketing / Advertising / PR
Digital Marketing, Social Media Marketing, Marketing Manager, Ecommerce -
IT/Tech
Digital Marketing, Social Media Marketing, Ecommerce
We’re looking for a results-oriented Digital Marketing Managerto lead innovative digital strategies across multiple channels, with a focus on enhancing customer experience and driving brand growth in the Canadian market. This position plays a key role in managing digital advertising, e-commerce operations, email marketing, social media presence, and public relations efforts.
The ideal candidate is both strategic and hands-on, with a proven track record in DTC marketing, campaign performance optimization, and content-driven customer engagement.
Primary Responsibilities
- Develop detailed campaign briefs that align with brand positioning and commercial targets.
- Collaborate with media partners and creative teams to ensure campaigns are tailored to local market needs.
- Set and manage budgets for digital initiatives, aligning with leadership to prioritize investment across channels.
- Monitor campaign performance metrics, identify areas for improvement, and implement optimization strategies.
- Present regular insights and actionable reporting to guide marketing decisions.
E-Commerce & Website Optimization
- Oversee the Canadian direct-to-consumer (DTC) website experience, ensuring that product presentation, navigation, and promotions are optimized for user engagement.
- Drive traffic and revenue by refining merchandising strategies and leveraging analytics to inform content adjustments.
- Partner with internal teams to ensure product availability, timely updates, and a cohesive digital storefront experience.
- Lead initiatives to boost key performance indicators such as conversion rate, customer retention, average order value, and site traffic.
Customer Lifecycle & Email Marketing
- Design and implement targeted email marketing strategies that support the customer journey—from acquisition to loyalty.
- Manage campaign production including creative briefs, content approvals, QA, and deployment schedules.
- Use marketing automation platforms to launch lifecycle initiatives (e.g., welcome journeys, abandoned cart recovery, reactivation campaigns).
- Continuously optimize engagement through segmentation, A/B testing, and content personalization.
- Maintain email list health and compliance with data privacy regulations.
Social Media & Brand Communications
- Lead the creation and rollout of compelling social media campaigns that align with broader brand goals.
- Partner with agencies and influencers to amplify content and maintain a strong brand presence across key platforms.
- Engage with followers and manage interactions during high-visibility campaigns or time-sensitive escalations.
- Analyze performance data across channels and recommend course corrections to maximize ROI.
- Explore collaboration opportunities with content creators, partners, and media to elevate brand awareness.
Requirements
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- Minimum 5 years of experience in digital marketing, including hands-on work in CRM/email, DTC commerce, and social media.
- Proficient with marketing and analytics tools such as Salesforce (or similar), CMS platforms, Google Analytics, and SEO practices.
- Experience managing web merchandising and consumer-facing digital campaigns in a B2C environment.
- Ability to interpret performance data and turn insights into action.
- Strong project management, communication, and stakeholder coordination skills.
- Experience working with agencies and third-party vendors.
- Bilingualism in English and French is a plus.
- Seniority level Associate
- Employment type
Full-time
- Job function
Marketing and Sales - Industries Staffing and Recruiting
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