Quality Engineer

To lead, manage & continuously develop the quality management system for Entrematic NA, ensuring optimal quality in everything we do. Customer perceived quality is paramount and hence the scope of the role is Record NA. This role is expected to last a 12 month contract period and is temporarily covering a leave of absence.

Contribute to the development ofRecordNAstrategic&tacticalplanunder the guidance of the Vaughan Plant Manager andPEDESTRIANNAQuality Manager(when available)

Define and implement the quality assurancestrategyin harmony withPEDESTRIANNA,RecordNAandPEDESTRIANSupply Chain strategic direction

Lead,manage&develop the

RecordNAqualitymanagement system

Develop, Mentor&growteams&individuals to enable futuregrowthandinnovation

Secure customer perceived quality through continuously improving processes, tools,competence and way of working.

Ensurethequalityawareness&business criticality through communication,training and regular forums.

Document & research quality issues using theBC
365ER
Pquality modules for RMAsand drive continuous improvement actions

Leadership& Management

Geographicallylocatedin Canada

0indirect reportsat this time

0direct reportsat this time

Member of theESDPEDESTRIANNA Quality Team andRecordNAQualityteam

Quality Management

The Quality Engineer is the voice of the Customer & Quality in the Vaughan facility.

Quality Engineer will lead and manage quality claims process

Authorized to recommend a production order orshipmentbestoppedforassessment.

ThePEDESTRIANNAQuality Engineer will have the final authority to stop or hold a shipment or production order, after the assessment is complete.

Authorized to quarantine parts and/orproductsfor disposition

Propose & lead recall when required

Reduce annual warranty cost and other KPI’s as directed

All other assigned duties, as necessary

Quality Management System

Ownership ofRecordNAQMS&BC365 RMAQuality Claimsfor Record NA(Canada)

Main interface to external certification bodies (E.g.ISO, TUV, SP)

Manage findings and non-conformities from internal/external audits

Authorized to delegate & follow up actions concerning QMS across wider CA organization

Quality Management Systemas a way to improve how we work

Understanding of market and customer quality requirements

Business Acumen, total cost mind-set & profitability analysis

Product Quality Assurance (PPAP, 5-Why,RCA,8

Detc.)

Leadership and ability to develop individuals,teamsand organization

Communication and ability to engage & motivate

Code of conduct & CSR

Whileperformingtheresponsibilitiesofthe job, theemployeeisrequiredto talk andhear. Theemployeeisoftenrequiredtositandusetheirhands and fingers, tohandleorfeel. Theemployeeisoccasionallyrequiredtostand, walk,reachwitharmsand hands,climborbalance, and tostoop,kneelorcrouch. Visionabilitiesrequiredbythisjobincludeclosevision.

Whileperformingthedutiesofthisjob, theemployeeisoccasionallyexposedtomovingmechanicalparts and vehicles. Thenoiselevelin theworkenvironmentisusuallyquietto moderate. Exposure to intermediate/loudnoiseisexpectedwhenworkingin themanufacturingenvironment.

Education:

ABachelor’s degree in engineeringor documented experience from successfully running similar operation/function in similar industry.

Languages:

Proficient in spoken and written English is necessary, other languages isan advantage.

Computer skills:

Proficient ability to handle office tools isnecessaryand experience from claims handling application sis an advantage

Other:

Experience from establishing quality management systems and implementing digital tools/applications is meriting

Experience:

Minimum3-5years of experience in aglobal and complex supply chain/qualityorganizationis preferred

Compensation: $30-36/hr, based on experience.