National Quality & Compliance Manager

The National Quality & Compliance Manager is responsible for developing, implementing, maintaining, and continually improving the organization's quality management and regulatory compliance frameworks across all regions.

The role provides leadership in quality assurance, regulatory compliance, technical governance, operational auditing, continuous improvement, and competency management to ensure work is performed safely, consistently, efficiently, and in accordance with applicable legislation, codes, standards, customer requirements, and company expectations.

The National Quality & Compliance Manager serves as the organization's subject matter expert on quality and compliance matters while partnering with operations leadership to improve service delivery, strengthen technical execution, reduce risk, and promote consistency across all business units.

Why This Role Matters to Modern Niagara
The National Quality & Compliance Manager plays a critical role in protecting Modern Niagara Building Services ability to perform regulated work across Canada. Their oversight helps ensure the organization maintains the required authorizations, qualifications, registrations, inspections, and quality controls while supporting operational teams with practical compliance guidance.

By maintaining strong relationships with regulators, inspectors, engineers, certification bodies, and internal stakeholders, this role helps reduce compliance risk, strengthen quality, and support consistent execution across jurisdictions.

Key Impact / Purpose

• Maintain a consistent compliance framework for regulated fuels, pressure equipment, pressure piping, welding, brazing, and related work across multiple Canadian jurisdictions.
• Translate regulatory and code requirements into practical procedures, controls, checklists, and documentation expectations.
• Ensure required permits, licenses, certificates, registrations, inspections, submissions, and authorizations are maintained and current.
• Strengthen compliance and quality through effective audits, corrective actions, documentation, training, and continuous improvement.
• Provide operational teams with timely guidance on regulatory requirements, inspection expectations, testing, commissioning, repairs, alterations, and documentation.

Duties and Responsibilities
Regulatory and Code Compliance

• Interpret and communicate requirements relating to fuels, boilers, pressure vessels, pressure piping, welding, brazing, repairs, alterations, inspections, testing, commissioning, and operation.
• Monitor legislation, code adoption, regulatory bulletins, directives, advisories, and jurisdictional guidance issued by applicable authorities.
• Maintain jurisdictional compliance matrices identifying regulatory obligations, permits, licenses, registrations, inspections, renewals, and reporting requirements.
• Provide practical guidance to operational teams regarding code interpretation and compliance requirements.
• Support consistent implementation of regulatory requirements across all regions.

Certificates, Permits, Registrations, and Authorizations

• Oversee organizational certificates, permits, licenses, quality program approvals, registrations, and related authorizations.
• Coordinate applications, renewals, submissions, regulator communications, and supporting documentation.
• Monitor authorization status, renewal schedules, and scope limitations.
• Ensure work activities remain within approved organizational and jurisdictional authorizations;
• Coordinate responses to regulatory findings and corrective actions arising from external audits and inspections

Quality and Compliance Systems Governance

• Develop, implement, maintain, and improve the organization's Quality Management System (QMS).
• Develop and maintain quality and compliance…