Manager, Quality Assurance

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership. Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace.

We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

In this role you will have an impact on...

• Promoting quality achievement and performance improvement
• Assessing product specifications and customer requirements
• Ensuring compliance with national and international standards
• Considering application of environmental and health and safety standards
• Defining processes and procedures in conjunction with operating staff
• Bringing together staff of different disciplines and driving the group to formulate and agree comprehensive quality procedures
• Setting up and maintaining controls and documentation
• Supervising technical staff in carrying out tests and checks, often in a laboratory environment
• Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
• Collating and analyzing performance data against defined parameters
• Writing technical and management system reports
• Supervising the program of internal auditing
• Supervising the program of continual improvement to product or services
• Pinpointing relevant quality-related training needs
• Overseeing inspection and testing of materials, parts, and products to ensure adherence to established standards of strength, quality, and endurance
• Monitoring and advising on how the system is performing, which may often include the publication of statistics regarding company performance against set measures
• Developing the quality goals and targets in the organization's strategic plan
• Acting as a contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications
• Assessing suppliers' product specifications and quality plans
• Ensuring the use of quality assurance methods, i.e. 8D, FMEA, risk analysis, root cause analysis, statistical process studies, etc.
• Working closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance
• Build and maintain credible relationships with key stakeholders in the organization through trust, consistency, collaboration, effective communication and results
• Work with the Canadian Health and Safety (HSE) Team to…