Customer Service Department Leader

Position: Full Time Customer Service Department Leader
Become a Full Time Customer Service Department Leader at Longo's and shape the customer experience in a vibrant retail atmosphere. Engage your team and provide superior service while achieving sales growth.

This position requires management experience in a customer service setting and a proactive approach to mentorship and problem-solving. You will ensure the department meets daily operational requirements and fosters a supportive work environment while adhering to company policies and safety standards.

Key Responsibilities:

• Hire, train, and engage team members effectively

• Resolve issues related to customers and team dynamics

• Meet merchandising and operational expectations

• Execute company initiatives and monitor success

• Provide exemplary service to customers and vendors

Requirements:

• Minimum of 2 years in customer service management

• Adept in using various computer systems

• Knowledgeable in Food Safety, WHMIS, and loss prevention

• Strong ability to coach and inspire team performance

• Excellent listening and creative display skills

Join Longo's and drive a customer-centric culture through effective leadership and innovation.
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