Customer Service Associate

Position: Customer Service Associate at RONA
Elevate your career with RONA as a Customer Service Associate, ensuring customers find the building materials they need. Focus on delivering excellent service while handling special orders and maintaining store presentation.

In this part-time role, you will be a vital member of RONA’s customer service team. Your commitment to excellent service, along with effective communication skills, will help you guide customers through their shopping experience. By keeping your knowledge up-to-date and participating in training, you will be well-equipped to enhance sales and support store operations.

Key Responsibilities:

• Guide customers in-store and via phone regarding products

• Prepare and confirm special orders with accuracy

• Ensure the store layout and stock are well maintained

• Monitor inventory levels and communicate concerns

• Engage in ongoing training to boost product knowledge

Requirements:

• Strong focus on customer service and sales skills

• Good communication and interaction abilities

• Experience in a customer-oriented position

• Capability to lift and carry medium to heavy items

• Ensure accommodations are met during the interview process

Help RONA maintain a positive shopping environment while enhancing your customer service skills.
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