Team Lead, Retail

Position: Roots Team Lead Role
Elevate your career at Roots as a Team Lead in our vibrant retail environment. This position focuses on motivating staff and delivering superior customer service while supporting store management.

You'll ensure the operational success of the store by coaching team members and building a culture centered on brand loyalty. Collaborating with store leadership, you'll implement strategies that enhance productivity and provide a remarkable shopping experience for all customers.

Key Responsibilities:

• Assist with day-to-day store operations

• Model top-tier selling and service practices

• Provide feedback and coaching to staff

• Contribute to strategy planning for store optimization

• Resolve customer service issues effectively

Requirements:

• 1+ years in retail apparel setting

• Strong peer leadership skills

• Knowledgeable in POS and banking workflows

• Excellent organization and problem-solving skills

• Flexible availability for various shifts

Utilize your experience in retail leadership to contribute to Roots' mission of authentic community engagement and exceptional service.
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