Assistant Store Manager

If you are a current Carter’s employee, do not apply via this external application. Search “Browse Jobs” in Workday to apply internally.

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll provide warm greetings and assistance, foster a welcoming environment, and lead the team to deliver excellent service.

• Execute workforce management to ensure customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and omnichannel experience, coaching others to success.
• Analyze business performance and take actions to improve results, communicating KPIs with the team.
• Assist the Store Manager in recruiting, hiring, training, and development of the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results using company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Build customer loyalty through company-sponsored programs.
• Reduce loss through consistent customer service, education, and operational controls.

• Positive and solutions‑oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• High school diploma.
• Ability to lift 40 pounds, stand or walk for extended periods, climb a ladder, and be available for days, nights, weekends, and holidays, including a minimum of two closing shifts per week.

• Health benefits.
• Mental health benefits.
• Paid time off, holidays, and parental leave.
• Adoption assistance.
• Charitable matching gifts.
• 30% discount on Carter’s brands.
• Referral bonuses.

Compensation for this position ranges from $19.80 - $26.50 per hour based on experience and location.

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.