Retail Management at Lee Valley

Join Lee Valley as an Assistant Store Manager in Vaughan, Ontario, and drive operational excellence in retail. Support a motivated team, uphold company standards, and deliver outstanding customer experiences.

In this full-time backfill position, you will assist the Store Manager in driving store success and employee development.

Your role encompasses coordination of staff activities, individual performance monitoring, and fostering relationships that enhance the customer experience. Lead with a passion for service and teamwork.

Key Responsibilities:

• Coordinate individual objectives for sales staff

• Offer feedback to support staff development

• Help with recruitment and training processes

• Deliver exceptional service to customers

• Ensure effective problem-solving for customer issues

Requirements:

• 4-6 years in retail or customer service

• Business Administration diploma is an asset

• Excellent leadership and communication skills

• Proficient in Microsoft Office, especially Excel

• Knowledge of retail sales procedures

Utilize your managerial experience to enhance customer satisfaction and store operations at Lee Valley in Vaughan.
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