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Customer Service Associate Outside Lawn & Garden PT

Job in Vaughan, Ontario, Canada
Listing for: RONA+
Part Time, Contract position
Listed on 2026-07-07
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Sales
Job Description & How to Apply Below
Position: Customer Service Associate - Inside & Outside Lawn & Garden, CONTRACT (PT )
Company Overview  At RONA, our employees let their passion blossom every day. We operate, or service, corporate and affiliated dealer stores, offering distinctive product and service options across a range of formats, from neighbourhood hardware stores to big‑box locations. RONA+, RONA and Dick’s Lumber banners are well positioned to meet the needs of DIYers and contractors alike.
Benefits   An inclusive and safe working environment
Promotion of work‑life balance
Exclusive employee discounts
Insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!
Your Role   Assist customers with their information/product requirements in the store or over the telephone
Prepare special orders, obtain the required information and specifications from customers, contact the Special Order Purchaser to establish and confirm price and available delivery date
Maintain the entire store, ensuring that areas are well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
Keep current on flyers and promotional events
Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
Other related tasks to ensure the store runs smoothly
Qualifications   Effective selling skills and a commitment to providing excellent customer service are essential
Valuable communication and interpersonal skills are needed to assess customer requirements and make recommendations
Some experience in a customer‑focused role is required
The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required
Equal Opportunity Employer  RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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Position Requirements
10+ Years work experience
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